Madison Square Garden

What an honor it was to have worked with the Madison Square Garden company for the second year in a row training more than 4,000 managers, team members, and supervisors at Radio City Music Hall, Beacon Theater, Chicago Theater, LA Forum and Madison Square Garden, “the world’s most famous arena.”

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New Balance Collegiate Track & Field

What an incredible company and their culture of hospitality, as it pertains to the guest experience, at all of their entertainment venues. The training was a combination of lecture, role play and group activity on guest experiences for the team members; and leadership and conflict resolution for the managers.

I was personally giddy to be able to train in all of these iconic venues.

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