LeeAnn Conrado

“I just wanted to tell you I attended the Nightclub & Bar Show in Las Vegas recently and attended your seminar and it was AMAZING. I only wish I could have recorded the entire session to watch over and over again. Everything hit home and was unbelievable. I must say I would love to have been able to pick your brain and take that class the entire day. I feel like you had so much to teach and I have been in this business a long time. I was born and raised in Las Vegas and didn’t get into the hospitality business until about 15 years ago. I know owning my own business just outside Las Vegas for many years what customer service is, but you made it really easy to understand the Hospitality part of the Hotel/Resort/Restaurant side of things since you are involved in FOH and BOH operations with your many ventures.

Again, I just wanted to thank you for the BEST seminar of the entire show. I can’t wait for the opportunity to sit in on another in the future.”

LeeAnn Conrado
Corporate Director of Beverage
Kalahari Resorts & Convention Center

Eric Goodwin

“Goodwin Hospitality is an organization comprised of caring and committed professionals who take a sincere approach with every client, and provide multiple services under one umbrella to help strengthen the partnership and deepen the impact. The well-rounded platform of services includes recruiting support, mystery shopping, exit interviews, guest satisfaction surveys and cutting-edge field audit technology. Goodwin Hospitality proudly recommends a partnership with Kelley Jones Hospitality based on our own experiences interacting with their team, and our knowledge of the integrity of their services.”

Eric Goodwin
Founder
Goodwin Hospitality

Scott Eitelberg

“Kelley has been a tremendous help with our ever evolving training programs and has facilitated workshops for OTG Management on leadership and our culture of hospitality.”

Scott Eitelberg
Chief Operating Officer
OTG Management

Stacy Shoemaker Rauen

“I have engaged Kelley, a number of times, as a panelist and presenter at Hospitality Design magazine events in Miami, New York and Las Vegas. He is certainly knowledgeable in all areas of hospitality including conceptualizing, design, development and operations. I have found that Kelley can articulate an insiders perspective to our audience.”
Stacy Shoemaker Rauen
Executive Editor
Hospitality Design Magazine

Quang Nguyen

“In April of 2014, the Guest Service Training Program focused on concessions was launched at Westfield at LAX. Since Day 1, Kelley has been our trainer/facilitator, and I could not be more pleased with this partnership. He is professional, inspiring, engaging, and has even become a mentor to some of the attendees that are a part of the ongoing training!

I consider Kelley one of my most important business relationships, and he is an integral part of elevating the guest experience in the Westfield at LAX program. I look forward to working with Kelley for years to come…”

Quang Nguyen
Senior Marketing Professional

Scott Cronin

“I have been on the opening teams of numerous properties and projects with Kelley over the years. He possesses the ability to work with and transform dozens of people who have never met each other before and mold them into a cohesive team to quickly achieve amazing things together. His training programs and materials are cutting edge because he customizes them to the desired results and goals that his clients wish to accomplish. I highly recommend Kelley to anyone who wants to create high performance teams.”

Scott Cronin
Executive Vice President
BLT Restaurant Group/e2Hospitality

George Watson

“Thank you so much for the inspiring and highly informative presentation you provided our shareholders July 15th, 2014 at our meeting in Hawaii. I had so many of our member distributors convey their appreciation for the thought provoking production you delivered that day.  You are a true professional and you know your business.  Often we have knowledge of activities and actions we should have in place in our businesses but for whatever reason, over time, they cease to exist.  I think that pieces of your message was an awakening for many in our audience.  Thanks again!”

George Watson
President & Chief Executive Officer
F.A.B. Inc.

Jakava Allen

“I am thrilled to have been able to attend your presentation. It was interesting, funny, thought-provoking, and educational. Your skill and talent as a professional speaker is evident. Your thoughts and ideas are concise and insightful. Thank you so much for presenting for the company. You met and exceeded all of our expectations. Thank you again for gracing us with your presence.

The Supervisors and I appreciate you coming each time.”

Jakava Allen
Guest Relations Supervisor
Radio City Music Hall

Solombra Ingram

“I didn’t want anymore time to go by today without saying a big “Thank You” to you for all the Hospitality training you provided for our team at the Fabulous Forum in LA. It was indeed an honor and pleasure to be able to sit at your feet and take in all that great information and understand what it really and truly means to serve with a smile! Thank you for your teaching and training session. It meant a lot and will never go unnoticed! Take care and stay blessed!”

Solombra Ingram
The Fabulous Forum
http://www.fabulousforum.com/content/forum/home.html