“Kelley Jones and his team have changed not only our restaurant, but our lives as well. When he came in to meet with us, he let us know who he was before what he wanted to do. He gained our trust and respect by forming relationships with each and every one of us at the View Full →
Quang Nguyen
“In April of 2014, the Guest Service Training Program focused on concessions was launched at Westfield at LAX. Since Day 1, Kelley has been our trainer/facilitator, and I could not be more pleased with this partnership. He is professional, inspiring, engaging, and has even become a mentor to some of the attendees that are a View Full →
LeeAnn Conrado
“I just wanted to tell you I attended the Nightclub & Bar Show in Las Vegas recently and attended your seminar and it was AMAZING. I only wish I could have recorded the entire session to watch over and over again. Everything hit home and was unbelievable. I must say I would love to have View Full →
Eric Goodwin
“Goodwin Hospitality is an organization comprised of caring and committed professionals who take a sincere approach with every client, and provide multiple services under one umbrella to help strengthen the partnership and deepen the impact. The well-rounded platform of services includes recruiting support, mystery shopping, exit interviews, guest satisfaction surveys and cutting-edge field audit technology. View Full →
Scott Eitelberg
“Kelley has been a tremendous help with our ever evolving training programs and has facilitated workshops for OTG Management on leadership and our culture of hospitality.” Scott Eitelberg Chief Operating Officer OTG Management
Stacy Shoemaker Rauen
“I have engaged Kelley, a number of times, as a panelist and presenter at Hospitality Design magazine events in Miami, New York and Las Vegas. He is certainly knowledgeable in all areas of hospitality including conceptualizing, design, development and operations. I have found that Kelley can articulate an insiders perspective to our audience.” Stacy Shoemaker Rauen Executive View Full →
Scott Cronin
“I have been on the opening teams of numerous properties and projects with Kelley over the years. He possesses the ability to work with and transform dozens of people who have never met each other before and mold them into a cohesive team to quickly achieve amazing things together. His training programs and materials are View Full →
George Watson
“Thank you so much for the inspiring and highly informative presentation you provided our shareholders July 15th, 2014 at our meeting in Hawaii. I had so many of our member distributors convey their appreciation for the thought provoking production you delivered that day. You are a true professional and you know your business. Often we View Full →
Jakava Allen
“I am thrilled to have been able to attend your presentation. It was interesting, funny, thought-provoking, and educational. Your skill and talent as a professional speaker is evident. Your thoughts and ideas are concise and insightful. Thank you so much for presenting for the company. You met and exceeded all of our expectations. Thank you View Full →